CAUSE: 

The auger motor or the controller may be defective or have gone out.


SOLUTION:

**If the fan is working**

*  Disconnect the fan motor from the control panel.

*  Plug in the auger motor connection to the blower fan connection on the control panel.

   **if the auger runs, the auger connection on the controller is NOT working**

*  They need a new controller

   **If the auger does not run, the auger motor is NOT working**

*  They need a new auger motor